Find your eSIM and QR code
Your eSIM arrives by email and on your order page seconds after you pay, with the QR code, a one-tap install link for iPhone and the manual codes. Check spam if you can't see it.
Do this now
- Search your inbox for the email from eSIMology.
- Check your spam, junk and promotions folders.
- Open the order page shown after payment.
- Signed in? Open your account to see every eSIM.
- Still nothing? Contact us with the email you used.
Seconds after you pay
The moment your payment goes through, your eSIM is ready in two places:
- Your email: the QR code, the Install on this iPhone button (iOS 17.4 or later) and the manual codes.
- Your order page: the same details, shown straight after checkout.
No account, no app: guest checkout gets you there.
Can't find the email?
- Search your inbox for eSIMology or "eSIM".
- Check spam, junk and promotions.
- Check you typed the right address at checkout. A typo is the most common reason.
Your eSIM page
Your email also links to your eSIM page. It shows your usage meter, expiry and top-up options. Signed-in customers see every eSIM in their account too.
Ready to install?
Follow our install guide, or jump straight to iPhone or Android. Only one phone? See install without a second screen.
Still stuck?
Contact us with the email address you used at checkout and we'll resend your eSIM.
How long does the eSIM take to arrive?
Seconds. It's on your order page straight after payment and in your inbox moments later.
Do I need an account to get my eSIM?
No. Guest checkout sends it by email and shows it on your order page.
