Help from real people
Contact us
Email hello@esimology.com or use the form below. We reply within a few hours, every day. Include your order number if you have one, so we can help faster.
Last updated 6 November 2026
Quick fixes
- No data abroad? Turn on Data Roaming for your eSIM line and choose it for mobile data: step-by-step fix.
- Lost your QR code? Open the link in your order email, or sign in to see every eSIM.
- Want a refund? Cancel an eSIM not yet installed in two taps from your eSIM page: our promise.
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